1.Send us your requirements
Contact us through the Slack channel to share your Shopify store maintenance requirements. Or, send us an email or request a Quote.
2.Requirement analysis
Our expert customer support & developer team conducts a thorough analysis of your requirements and suggests the best effective roadmap to maintain and support your store.
3.Pick your Shopify maintenance package
Based on your requirements and our analysis, we share an estimated time to bring your store back in shape. You can then select the best maintenance plan for your Shopify store maintenance needs.
4.Sign NDA
To ensure the privacy and security of your sensitive customer data, we begin our work by signing a non-disclosure agreement (NDA).
5.Ongoing Execution
Tasks get handled on a rolling basis. Product updates, bug fixes, content changes, and maintenance are submitted via a shared workspace and completed within agreed turnaround times.
6.Weekly Updates
A brief weekly summary covers what was completed, what's in progress, and anything flagged for your input. No chasing for status updates.
7.Monthly Review
Once a month, a short performance check covers store health, completed work, and what to prioritize next, keeping the engagement aligned with where your business is heading.