Support & Maintenance

Sudden website crashes or broken layouts just after updating apps or before a major sales campaign? We resolve bugs by on-demand design adjustments, custom Liquid sections & more.

Bug Fixes

Theme Maintenance

Content Updates

Security & Compliance

Health & Reporting

Support & Maintenance

1

BUG FIXES

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Your trusted partner for Shopify design, development, optimization, and long-term growth.

support@storeaids.com

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74 E Glenwood Ave Unit 5654, Smyrna, DE 19977, USA

+1 (302) 501-6784

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Help Center

Waste hours trying to troubleshoot broken menus or distorted product grids across different browsers and smaller mobile screens. We resolve this by manually scanning your Liquid and theme code to restore a smooth, reliable store experience.

Frontend display bug fix (per issue)

App conflict diagnosis and resolution

Checkout bug fix (per issue)

Mobile display bug fix (per issue)

Broken link fix (per 20 URLs)

404 error audit and redirect fix

2

THEME MAINTENANCE

Your theme should evolve without breaking what already works. We safely manage theme updates, test custom functionality, and remove unnecessary code to maintain a cleaner Shopify storefront.

Theme backup before any update

Theme minor version update

Theme major version update and compatibility testing

App removal and leftover code cleanup

CSS and JS audit and dead code cleanup

3

CONTENT UPDATES

Seasonal campaigns and everyday content changes shouldn't become technical tasks for your team. We manage page, product, blog, banner, navigation, and promotional updates as needed.

Homepage banner swap (per update)

Single page content update

Single blog post edit and publishing

Navigation and menu update

Bulk product price update (per 50 products)

Product listing update (per 5 products)

Collection reorder and reorganization

Seasonal promotion setup (banners and discounts)

4

SECURITY & COMPLIANCE

Data leaks and security vulnerabilities put your business at risk. We protect your storefront by conducting security audits and updating theme file protocols. No more unexpected legal issues and operational disruptions.

Spam and bot traffic blocking

IP blocking configuration

Fraud filter configuration

GDPR cookie consent banner

Age verification gate

Staff permission audit

2FA enforcement

Store backup setup

5

HEALTH & REPORTING

Operating your business without a routine technical health check leaves your theme vulnerable to major speed drops whenever you install a new app or update code. We deploy automated weekly speed tests, link crawl audits, and database checkups across your templates.

Store health check and written report

Speed audit and written report

SEO health check report

App performance audit

Uptime monitoring setup

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StoreAid’s Shopify Store Support & Maintenance Work Process

1.

Assess & Prioritize

We review your store, identify the issue or maintenance requirement, and understand its impact on your customers and operations. We then prioritize what needs immediate attention and what can be handled next.

2.

Fix & Maintain

Our Shopify experts resolve bugs, update themes, manage content, address security requirements, and handle other maintenance tasks based on your approved scope, without disrupting your store unnecessarily.

3.

Test & Verify

Based on yoEvery change is checked across relevant devices, pages, apps, and customer journeys. We verify that fixes, updates, and maintenance work as expected without creating new issues or affecting existing functionality.ur requirements and our analysis, we share an estimated time to bring your store back in shape. You can then select the best maintenance plan for your Shopify store maintenance needs.

4.

Monitor & Support

We keep an eye on your store's health, performance, and ongoing requirements, sharing clear reports and addressing new issues or maintenance needs so your Shopify store stays reliable as it grows.

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Service packages

Transparent pricing, from start to finish

Launch

$99

Frontend and mobile display bug fixes (up to 3 issues)
Theme backup before any update
Store backup setup
Single-page or blog page content updates (up to 2)
Homepage banner, page content, and navigation updates
Monthly store health check report

Transparent pricing, from start to finish

Growth

Most chosen

$249

Everything in Launch
Checkout bug fixes and app conflict diagnosis
Theme major version update and compatibility testing
Bulk product price and listing updates
Mobile display bug fixes & broken link repair
App removal & leftover code cleanup
Seasonal promotion setup (banners and discounts)
GDPR cookie consent banner and spam/bot traffic blocking
Blog post edits and product listing updates
Monthly speed audit report

Transparent pricing, from start to finish

Scale

$499

Everything in Launch and Growth
CSS/JS dead code audit
Fraud filter and IP blocking configuration
Age verification gate, staff permission audit, and 2FA enforcement
Collection reorder and reorganization
404 error audit & redirect fixes
Full SEO health check and app performance audit
Uptime monitoring setup
Priority weekly task turnaround

Save 5–15% when you choose a bundle. Standalone services and any additional add-ons are always priced individually🔥

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